We are committed to providing our customers with high-quality custom made items. However, due to the nature of custom made products, we do not offer refunds or exchanges.

Customers are responsible for ensuring that their requests for customization, including but not limited to size, color, design, and material specifications, are accurate and complete. Our team will make every effort to provide a product that meets your specifications, but we cannot guarantee that the final product will exactly match your request.

If you receive a custom made item that is defective or damaged, we will work with you to resolve the issue and offer a replacement or repair if possible.

Please note that custom made items are not eligible for return or exchange due to buyer’s remorse or change of mind.

By placing an order for a custom made item, you acknowledge and agree to this no refund/exchange policy. If you have any questions or concerns, please contact us before placing your order.